ServiceNow Architect

St. Jude Children's Research Hospital is a world-renowned pediatric cancer research and treatment center. We are committed to advancing cures and means of prevention for pediatric catastrophic diseases through research and treatment.

Our team is dedicated to making a difference in the lives of children and families affected by childhood cancer and other life-threatening diseases.

We are seeking a highly skilled ServiceNow Architect to join our team. The successful candidate will be responsible for designing, implementing, and delivering transformative solutions built on the ServiceNow platform.

The ideal candidate will have a deep understanding of the ServiceNow platform, technical capabilities, and a strong familiarity with ServiceNow leading practices.

• Develop relationships with key stakeholders to facilitate effective collaboration
• Research and understand the business context of the challenge and the details of the challenge itself
• Design solutions leveraging the ServiceNow platform that address the needs of the business, provide a high-quality user experience, adhere to ServiceNow design leading practices, and fit appropriately within the larger technology architecture at St. Jude
• Implement designed solutions in partnership with development resources by leveraging technical ServiceNow platform expertise and an understanding of ServiceNow development leading practices
• Deliver built designs into the production environment in partnership with administration resources to see solutions through to completion

The successful candidate will work in partnership with program leadership, stakeholders throughout St. Jude, the platform architect, and others on the core team.

• Bachelor's degree in computer science, data science, information science, business, or related field required
• Master's degree preferred
• Minimum 5+ progressive years of IT experience including systems programming and development
• Proven history of owning and independently designing, building, and delivering complex technology solutions built on the ServiceNow platform in alignment with leading practices
• Proven history of simplifying complex challenges and understanding of when a solution merits complex architecture
• Proven history of effectively communicating with diverse audiences across management levels within and outside of IT

Experience in both healthcare and non-healthcare environments a plus. ServiceNow certification a plus.

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role.

This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.

A reasonable estimate of the current salary range is $125,840 - $238,160 per year for the role of ServiceNow Architect.