Bookseller/Cashier I

3 weeks ago

Chula Vista, California, United States Goodwill Industries of San Diego County Full time
About Us

At Goodwill Industries of San Diego County, we're dedicated to making a difference in our community. Our mission is to provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment. We're a mission-integrated organization that's funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills.

Overview

As a Bookseller/Cashier, you'll play a vital role in our Bookstore establishments. Your primary responsibilities will include receiving and disbursing money, processing credit/debit card and cash payments using our POS system, and providing excellent customer service. You'll also be responsible for daily duties such as placement and removal of merchandise on the sales floor, housekeeping duties, and processing and accepting donations.

Responsibilities
  1. Accurately ring up customers using our POS system, receive payment of cash, credit card, debit cards, and GISD gift certificates, bag and/or wrap customers' purchases.
  2. Provide excellent customer service to donors and shoppers, greet customers upon entering and leaving the store, listen to customers' complaints politely, and refer them to management for appropriate resolution.
  3. Utilize 4DX methodology for achieving organizational goals.
  4. Follow Daily Assignment List issued by management, which includes duties such as sorting and shelving books, pricing books and merchandise, identifying books/product that are in popular demand, and place new merchandise on sales floor, create window and in-store displays, and keep the store stocked with fresh merchandise.
  5. Keep all areas of the store clean and neat, assist in housekeeping duties, including mopping floors when necessary.
  6. Report any incidents of theft or unauthorized possession of company property to management immediately.
  7. Accept donations according to company guidelines and maintain all donation receipts securely in an organized manner.
  8. Perform other related duties as assigned.
Qualifications

SKILLS & ABILITIES:

Education/Experience: High School Diploma (or GED) preferred. Minimum one year related experience.

Computer Skills: Basic use of computer and computer-related equipment/software. MS Office Suite Word and Excel programs.

Equipment: Ability to operate electronic, POS cash register system.

Other Requirements: Must be able to understand the basic principles of running a retail store: stocking, merchandise flow, quotas. Cash handling: Able to perform simple arithmetic tasks including addition, subtraction, fractions, percentages, etc. Follow procedures and company-established guidelines both in written and unwritten format.

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