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Healthcare Operations Specialist

2 weeks ago


Fountain Valley, California, United States Jobot Full time

Job Overview

We are on the hunt for a dynamic and detail-oriented Healthcare Operations Specialist to join our growing medical practice at Jobot Consulting. This pivotal role bridges the gap between patients and healthcare providers, ensuring smooth and efficient operations in our clinic.

Key Responsibilities

  1. Provide exceptional customer service to patients, addressing their queries in a timely manner
  2. Manage appointment scheduling to optimize resource use, reduce patient wait times, and increase patient satisfaction
  3. Utilize bilingual skills to communicate effectively with our diverse patient base, ensuring all patients feel comfortable and understood
  4. Maintain accurate and up-to-date electronic health records, adhering to HIPAA regulations

Qualifications and Skills

  • High school diploma or equivalent required; further education in medical administration is a plus
  • Strong understanding of the healthcare industry and medical terminology
  • Proven ability to work effectively in a team environment, building rapport with patients and colleagues
  • Ability to handle sensitive information with discretion and adhere to confidentiality regulations