Server
5 days ago
Denco Family, Inc is seeking a skilled Server to join our team at Denny\u2019s Bakersfield, CA location. As a Server, you will be responsible for providing exceptional customer service, taking orders, and delivering food and beverages in a timely and efficient manner.
Key Responsibilities- Greets guests immediately upon arrival and acknowledges them at departure.
- Assists with guests seating, utilizing proper arrival order and rotation procedures.
- Suggestively sells and achieves guest check average targets.
- Accurately enters orders on the point of sale system.
- Prepares beverage orders as well as some appetizers, salads, and desserts.
- Checks prepared orders for completeness and presentation.
- Delivers food and beverage orders timely and in accordance with standards.
- Attends to guests during the entire dining experience in a prompt and courteous manner.
- Demonstrates knowledge of station and floor breakdowns.
- Possesses strong product and menu knowledge.
- Uses proper telephone etiquette; assists with \u201cto go\u201d orders.
- Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure.
- Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues.
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions.
- Willingly assists others without being asked.
- Maintains cleanliness and organization of the dining room and service area.
- Completes all required side-work, including deep cleaning assignments.
- Provides prompt and courteous service and is cordial to all team members and guests.
- Adheres to Denny\u2019s Brand Standards and internal policies and procedures.
- Employee Discount - receive 50% discount on meals during your shifts
- FREE Beverages - receive free soft drinks, coffee, tea and water during your shifts
- FREE Uniform - receive a brand-new uniform at orientation
- Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants
- Flexible Schedules - we\u2019ll work with you because employee work/life balance matters
- Employee Referral Bonus - refer a friend and get paid
- Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances
- Advancement - On-the-job skills training to prepare employees for upward mobility opportunities
- Must be able to communicate effectively in English both orally and in writing.
- Must be able to pass all required tests and training requirements for the position.
- Must be able to work in a team environment.
- Meets Denny\u2019s uniform and grooming standards and maintains them throughout the shift.
- Must be able to work a flexible schedule, including holidays, nights and weekends.
- Possesses excellent guest service skills.
- Possesses basic math skills (add, subtract, multiply and divide).
- Must be dependable and able to learn basic tasks and follow instructions.
- Places a value on diversity and shows respect for others.
- Ability to lift and carry supplies and equipment up to 30 lbs.
- Ability to raise a tray weighing up to 25 lbs to shoulder height.
- Able to bend, stoop, reach, wipe, lift, and grab.
- Must have sufficient mobility to move and operate in the work area.
- Must be able to stand and walk throughout a 4 to 8 hour shift.
- Must be able to hear well in a loud environment to respond to employee and guest needs.
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
- Must be able to observe and differentiate between monetary denominations.
- Must be able to serve all Denny\u2019s menu products.
- Must be able to operate a point of sale system.
- Must be able to work around potentially hazardous chemicals.
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