Wine Connoisseur

4 weeks ago


Brentwood, Tennessee, United States Kroger Full time
Wine Steward Job Description

At Kroger, we're committed to providing exceptional customer experiences through our team members' passion for food and people. As a Wine Steward, you'll play a vital role in creating a welcoming environment for our customers, showcasing our extensive wine selection, and providing expert knowledge to help them make informed purchasing decisions.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service, answering questions, and making recommendations to ensure a positive shopping experience.
  • Wine Knowledge: Stay up-to-date on wine trends, flavors, and pairings, and share your expertise with customers to enhance their shopping experience.
  • Product Knowledge: Develop and maintain knowledge of our wine products, including imported and domestic varieties, to provide accurate information to customers.
  • Store Operations: Assist with maintaining a clean and organized store environment, adhering to safety protocols, and ensuring proper temperature control in wine cases and coolers.
  • Team Collaboration: Work collaboratively with store chefs and other team members to plan wine tastings, events, and promotions that drive sales and customer engagement.
Requirements:
  • Language Skills: Proficiency in a second language (speaking, reading, and/or writing) is a plus.
  • Wine Knowledge: Knowledge of wine trends, flavors, and pairings, as well as experience working with wine and beer.
  • Education: High school education or equivalent required.
  • Age: Must be 21 years of age or older.
  • Communication Skills: Effective communication and interpersonal skills to work with customers and team members.

We're committed to creating a workplace that's inclusive, diverse, and rewarding. If you're passionate about wine, customer service, and teamwork, we encourage you to apply for this exciting opportunity to join our Kroger family.