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Service Advisor
2 months ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Frank Leta. As a Service Advisor, you will be the first point of contact for our customers and will be responsible for providing exceptional service and ensuring a positive experience for our clients.
Key Responsibilities:- Oversee the flow of the drive lane to ensure customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out additional assignments that allow the dealership to leave a positive impression.
- Provide concierge support for all owner inquiries, whether phone or in person, to ensure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Work-life balance
- Positive and professional work environment
- Extensive training and growth opportunities
- Up to 4 weeks paid vacation and paid holidays
- Paid maternity and paternity leave
- Education reimbursement
- Flexible health insurance with HSA company contribution
- Paid life insurance, short and long-term disability
- Acura lease program up to $400 per month
- 401K match up to 25% discretionary match
- Medical/dental/vision benefits
- Employee discounted vehicle purchase programs
We are committed to delivering exceptional service and value to our customers, and we are looking for a talented and motivated individual to join our team as a Service Advisor. If you are a customer-focused and results-driven professional, we encourage you to apply for this exciting opportunity.
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