Call Center Specialist

1 week ago


Saint Cloud, Minnesota, United States Centra Care Full time
About Us

CentraCare is a healthcare organization that provides compassionate and personalized care to patients in need. Our mission is to deliver exceptional service and outcomes while fostering a culture of teamwork, respect, and empathy.

We are currently seeking a Customer Contact Assistant I to join our Call Center Team. As a member of our team, you will be responsible for managing incoming calls, responding to inquiries, and resolving issues in a timely and professional manner.

The ideal candidate will have a high school diploma or equivalent and one to two years of post-high school training in clerical, secretarial, or PC-based phone system. Strong typing skills (40 wpm) and general computer experience with Microsoft Office are also required.

We offer a competitive salary range of $16.59-$24.92 per hour, with opportunities for overtime pay. Additionally, we provide full-time benefits, including medical, dental, PTO, retirement, employee discounts, and more. Tuition reimbursement and college grant programs are also available.

Schedule Options:

  • Full Time Positions | 80 Hours Every Two Weeks
    • DAYS: 8-hour Shifts 7am - 3:30pm | Every Other Weekend Rotation
    • EVES: 8-hour Shifts 12:30pm - 9pm | Every Other Weekend Rotation
    • NIGHTS: 10-hour Shifts | Seven on, Seven off per two weeks

Payout Structure:

  • $17.57+ per hour, with additional pay for weekend shifts, evening shifts, and night shifts
  • Overtime pay available


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