Automotive Customer Service Specialist

4 weeks ago


Platteville, Wisconsin, United States Runde Chevrolet Buick GMC Full time
Job Overview

Runde Chevrolet Buick GMC is seeking an Automotive Service Advisor to enhance our customer service experience. The ideal candidate will possess prior experience in automotive service advising and hold a valid driver's license. This role entails engaging with clients to assess their vehicle needs, delivering exceptional customer support, and ensuring quality assurance throughout the service process.

Employee Benefits:

  • Attractive compensation package
  • Single health insurance coverage at no cost
  • Company-sponsored life and disability insurance
  • Options for vision and dental coverage
  • 401K retirement plan with employer contributions
  • Discounts on parts and labor
  • Vehicle purchase incentives
  • Paid time off for vacations, holidays, and sick days

Key Responsibilities:

  • Engage with customers to identify their vehicle repair and service requirements
  • Enhance customer satisfaction through effective relationship building
  • Uphold the company's standards for ethical practices, professional demeanor, and customer service excellence
  • Track the status of each vehicle throughout the service day and keep customers informed
  • Boost profitability by optimizing sales and implementing promotional strategies
  • Supervise technicians in their service tasks, ensuring efficient time management and job completion

Required Qualifications:

  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • Experience as an automotive service advisor
  • Fluency in reading, writing, and speaking English
  • Strong focus and ability to complete tasks amid distractions
  • Effective multitasking abilities
  • Proficient in the use of computers and business technology

About Our Company:

Runde Chevrolet Buick GMC is a family-owned dealership group that has been serving customers since 1927. We pride ourselves on being the largest and most highly rated dealership in the Tri-State area, providing career opportunities in a supportive and professional environment. At Runde's, we foster a culture that emphasizes customer satisfaction and employee development.

Runde Chevrolet Buick GMC is committed to creating a diverse environment and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind.



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