Patient Access Coordinator
3 weeks ago
Hire Connections is a leading staffing agency specializing in healthcare recruitment. We are proud to partner with one of Colorado's most prestigious hospitals in the Winter Park area to fill a Patient Access Representative role.
This position requires exceptional communication and organizational skills, as you will be responsible for registration, discharge, data entry, and chart breakdowns. You will also prepare daily cash deposits, perform routine office tasks, maintain logs, and provide top-notch customer service.
The ideal candidate will have prior experience working in patient registration/discharge and utilizing EPIC, our hospital's electronic health record system. Your attention to detail and ability to work accurately under pressure will ensure seamless patient flow and minimize errors associated with misidentification.
Your responsibilities will include:
- Answering telephone inquiries, screening calls, routing calls, and taking messages (20% of time)
- Collecting co-payments, point-of-service payments, deposits, and other payments, issuing receipts, and balancing cash drawers (10% of time)
- Scheduling patients for appointments (10% of time)
- Admitting patients to the Emergency Department, Urgent Care, and Family Practice (10% of time)
- Verifying and updating patient demographics information and billing insurance information for new and existing patients (10% of time)
- Calling insurance companies for treatment authorization and benefit information (10% of time)
- Disseminating direct admit information to other Patient Access personnel for proper screening and insurance verification (5% of time)
- Maintaining quality assurance scores of 98% or higher in conjunction with department expectations (5% of time)
A COVID-19 vaccine requirement applies, with medical or religious exemptions available. Requirements include at least one year of experience as a patient access representative and prior EPIC experience.
We offer a competitive salary of $28.00 to $28.80 per hour, depending on experience. The contract role is 13 weeks with potential for extension. Work hours are 40 hours per week, with some weekends required, between 8:30 am and 6 pm. The location is Winter Park, Colorado.
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