Sleep Expert

3 weeks ago

Simi Valley, California, United States Mattress Firm Full time
About Mattress Firm

Mattress Firm is a leading retailer of mattresses and sleep products, with over 2,400 stores across the United States. We're committed to helping people sleep well to live well, and we're looking for talented individuals to join our team as Sleep Experts.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Sleep Expert. As a Sleep Expert, you'll be responsible for providing exceptional customer service, creating a positive in-store experience, and helping customers find the perfect sleep solution.

Key Responsibilities
  • Provide technical and product knowledge to customers, serving as a subject matter expert
  • Drive individual sales performance and KPIs, demonstrating company values and supporting company initiatives
  • Maintain customer relationships during and after purchase, resolving customer issues and sending delivery reminders
  • Maintain awareness of the competition, advertisements, and services offered by competitors
  • Leverage social media to positively impact brand awareness and increase sales
What We Offer
  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories
Additional Perks
  • Discounts on cell phone products and services
  • Tickets to events and attractions
  • Personal travel
  • Electronics and appliance purchases
  • Pet insurance plans
  • Mortgage loan rates
Requirements

We're looking for a highly motivated and customer-focused individual with excellent communication and sales skills. If you're passionate about helping people sleep well to live well, we encourage you to apply.

Equal Employment Opportunity

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We welcome diverse candidates and are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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