Transportation Coordinator

4 days ago


Little Rock, Arkansas, United States Southeastrans Full time
Job Description:

Southeastrans is seeking a highly skilled Transportation Coordinator to join our team. As a key member of our dispatch team, you will be responsible for ensuring the efficient and cost-effective transportation of patients and customers.

Key Responsibilities:
  • Answer phones and respond to requests for non-emergency discharges, ride requests, and customer inquiries.
  • Place orders in our computer system and provide information to providers regarding projected service times.
  • Transfer calls to appropriate regional team members and identify, research, and resolve issues using our computer system.
  • Follow up on customer inquiries not immediately resolved and complete call logs and reports.
  • Organize, plan, and optimize daily trip route assignments in a cost-effective and efficient manner.
Requirements:
  • Prior experience in dispatch or a related field is required.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Strong analytical skills with the ability to analyze schedules and assign resources appropriately.
  • Excellent organizational skills, attention to detail, and ability to focus on assigned tasks.
Education:
  • A high school diploma or equivalent is required.
Salary and Benefits:

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.



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