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Customer Service Ambassador

1 month ago

Arlington, Virginia, United States Workforce Solutions for Tarrant Co. Full time
Job Title: Customer Service Ambassador

We are seeking a highly skilled Customer Service Ambassador to join our team at Workforce Solutions for Tarrant Co. The ideal candidate will be the first point of contact for our clients, ensuring a welcoming and professional environment.

Key Responsibilities:
  • Greet clients warmly and professionally
  • Answer phone calls and respond to inquiries
  • Schedule and confirm appointments
  • Manage client records and update information
  • Handle payments and process transactions
  • Maintain a clean and organized reception and common room areas
  • Assist with administrative tasks as needed
Requirements:
  • High school diploma or equivalent
  • Previous experience as a receptionist or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and scheduling software
  • Strong organizational skills and attention to detail
  • Ability to multitask and handle a fast-paced environment
  • Friendly and professional demeanor
Benefits:
  • Competitive pay
  • Flexible hours
  • Opportunities for growth and development
  • Positive and supportive work environment