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Appliance Service Technician Expert

3 weeks ago

Biloxi, Mississippi, United States GE Appliances Full time

About the Role

At GE Appliances, a Haier company, we strive to make good things for life. As the fastest-growing appliance company in the U.S., we're driven by creators, thinkers, and makers who believe that anything is possible and that there's always a better way.

We believe in the power of our people and in giving them the freedom to explore, discover, and build good things, together. Our philosophy, backed by three simple commitments, defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

We're looking for a motivated Appliance Factory Service Technician (FST) to conduct in-home appliance repairs. The technician will be responsible for providing an excellent consumer experience during after-sales in-home service to protect, repair, and replace appliances.

About You

  • You have a high school diploma or general education degree (GED).
  • You have 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance.
  • You have the ability/experience diagnosing and repairing major appliances.
  • You have excellent customer service and communication skills.
  • You are able to work a flexible schedule with some Saturdays as needed.
  • You have a valid state driver's license and have successfully completed a background check, physical, and drug screen.
  • You must have or be willing to obtain CFC Certification within 6 months.
  • You are self-directed and a solid team player.
  • You can deescalate situations and rebuild customer confidence in our products.
  • You can perform the essential functions of the position, with or without accommodation, including but not limited to:
    • Ability to step up, into, and out of a van and sit for extended periods of time.
    • Ability to handle/work with parts/equipment which may be hot, cold, and/or wet.
    • Ability to use often powered hand tools and occasional use of vibratory tools/equipment.
    • Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. pushing/pulling is required.