Automotive Support Associate

4 days ago


Thousand Oaks, California, United States Swickard Auto Group Full time
Service Department Team Member

We are seeking a motivated Service Department Team Member to join our team at Swickard Auto Group. As a Service Department Team Member, you will play a vital role in ensuring smooth operations and providing a positive customer experience.

Responsibilities:
  • Vehicle Movement and Organization: Safely move vehicles within the service department, organize vehicles on the service lot according to dealership display standards, and assist with customer vehicle pick-up and drop-off.
  • Customer Service: Provide a friendly and professional demeanor to customers, assist customers with loading and unloading belongings from their vehicles, and answer basic customer questions and direct them to service advisors when needed.
  • Service Department Support: Maintain a clean and organized service area, assist service advisors and technicians with tasks as directed, and may shuttle customers to and from the dealership if applicable.
Qualifications:
  • Valid driver's license with a clean driving record.
  • Strong work ethic with a positive and helpful attitude.
  • Ability to work independently and as part of a team.
  • Excellent attention to detail and a commitment to quality.
  • Good physical condition able to perform manual labor tasks.
  • Excellent communication and interpersonal skills.
Benefits:
  • Open service appointment schedule.
  • Career path and opportunities for growth.
  • Ongoing training and support.
  • Competitive benefits package, including insurance, 401k plan, PTO, and paid holidays.


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