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Shift Leader

1 month ago

Glendale, Wisconsin, United States Potbelly Sandwich Works Full time
Job Summary

Potbelly Sandwich Works is seeking a skilled Shift Leader to lead our team and drive sales. As a Shift Leader, you will be responsible for managing daily operations, ensuring excellent customer service, and maintaining a clean and safe work environment.

Key Responsibilities
  • Lead team members on shifts, assigning tasks and providing feedback to ensure efficient service.
  • Ensure all security procedures are followed and back-of-the-house procedural standards are met.
  • Count drawers and follow proper daily cash handling procedures.
  • Prepare quality finished products efficiently and comply with health and safety standards for food, cleanliness, and safety.
  • Restock food line, chips, and cooler, and clean tables, counters, floors, bathrooms, kitchen, and utensils.
  • Operate cash register, handle, balance, and follow all cash handling procedures.
  • Effectively handle customer complaints and issues.
Requirements
  • At least 18 years old.
  • A minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
  • Ability to stand/walk for 8-9 hours or as needed.
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Illinois Applicants: all IL employees are required to become food safety certified within 30 days of employment.
What We Offer
  • Competitive pay.
  • Medical, Dental & Vision Insurance.
  • Domestic Partnership Benefits.
  • Paid Parental Leave.
  • FSA and HSA with Employer Contribution.
  • Commuter Benefit Program.
  • Retirement Savings 401(k) with company match.
  • Employee Assistance Program.
  • Paid Time Off.
  • Discount Program.
  • Flexible Work Schedule.
  • Career growth opportunities.
About Us

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.