Technology Program Manager

6 days ago

Jersey City, New Jersey, United States City National Bank Full time
Job Title: Technology Program Manager

City National Bank is seeking a highly skilled Technology Program Manager to lead the planning and successful delivery of long-term and complex technology projects or programs in a specific business unit. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to drive technical conversations within the team.

Key Responsibilities:
  • Lead multiple complex projects and/or programs with significant impact on business processes and technology used firm-wide
  • Influence strategic direction and develop tactical plans with substantial latitude
  • Provide comprehensive solutions to complex problems and have extensive contact with internal clients and the business
  • Manage complex projects and programs from proposal and requirements definition to project planning and implementation, using broad and extensive input from industry and/or business unit subject matter experts
  • Manage highly complex technical project, program, and/or portfolio budgets
  • Drive technical project, program, and/or portfolio activities relating to meeting objectives, budgets, scope, quality standards, and schedules
  • Perform project risk assessments, including identifying key risk factors, providing effective mitigation strategies, and assigning contingency action plans to both schedules and budgets
  • Translate business requirements to technical requirements by ensuring the resulting technology solution meets all functional and non-functional requirements
  • Drive technical conversations within the team, coordinating and contributing to technical deliverables, including architectural diagrams, technical specifications, testing plans/methodology, and launch criteria
  • Manage projects and teams, including applying established methodologies, using change control templates and processes; managing time and recording activities using defined scheduling tools; monitoring budgets; coordinating resource acquisition and utilization; serving as a liaison with internal customers and external suppliers; and communicating regularly with project stakeholders
  • Interface with all levels of management throughout the bank
  • Display creativity when designing solutions to problems
  • Create formalized reports and presentations and present them to senior and executive-level management
  • Create effective governance structures and routines that consider strategic goals, existing project portfolios, and multi-divisional impacts
  • Contribute effectively to the collective team effort and offer ideas and solutions to complex problems
  • Recognized as a trusted mentor and leader throughout the bank and is a credible role model to junior staff and peers
  • Lead solution selection and implementation, which impacts critical Bank units or functions
  • Participate in long-range planning and development of application or product roadmaps with business owners
Requirements:
  • Bachelor's Degree or equivalent
  • Minimum of 7 years of experience managing highly complex technical projects involving large teams
  • Minimum of 2 years of technical program and/or portfolio manager experience
  • 2 or more years of banking or financial industry experience preferred
  • PMP certification preferred
  • Agile Scrum Master Certification preferred
  • 2 years of Agile Scrum Master experience preferred
Preferred Qualifications:
  • Expert professional with deep expertise or unique industry knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways
  • Is recognized as an expert within the company both within and beyond own function
  • Preferred to have industry knowledge to support the design and/or vendor product selection to solve corporate-wide issues or enhancements
  • Must be extremely knowledgeable in all aspects of program management methodology, project management tools, and techniques across all project activities
  • Excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
  • Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information
  • Must be able to create highly complex MS Project plans, MS PowerPoint decks, and Excel workbooks
Compensation:

Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position, you must meet at least these basic qualifications.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks:

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT:

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.

ABOUT CITY NATIONAL:

City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment, and trust services in select markets, including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C., and Miami. In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit cnb.com.

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