Royal Farms Customer Experience Specialist

6 days ago


Curtis Bay, Maryland, United States Royal Farms Full time
About the Job

This is an exciting opportunity to join Royal Farms as a Customer Service Associate, working overnight shifts. As a key member of our team, you will be responsible for delivering exceptional customer experiences, operating cash registers, and handling various customer transactions.

The ideal candidate will have strong communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to be able to lift and carry 50 lbs, lift, bend, and stand for up to eight hours per day.

Responsibilities and Requirements
  • Deliver exceptional customer service by greeting and acknowledging customers, maintaining high standards, and demonstrating product knowledge.
  • Respond to customer requests in a timely manner, including answering questions and making recommendations.
  • Operate cash registers, scan items, bag merchandise, and handle various payment methods.
  • Perform duties related to Customer Self-Service machines, including directing customers to the Self-Checkout and troubleshooting equipment as needed.
Compensation and Benefits

The estimated salary for this role is $16-$19 per hour, depending on experience. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for career advancement.



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