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Insurance Agency Receptionist

2 months ago

Reno, Nevada, United States Karen Lima - State Farm Agent Full time
Job Opportunity

We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member at Karen Lima - State Farm Agent.

Key Responsibilities
  • Client Greeting and Support: Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Appointment Scheduling and Office Communications: Manage appointment scheduling and office communications to ensure seamless client interactions.
  • Customer Service and Record Management: Assist in handling incoming inquiries and maintaining accurate customer records.
  • Sales and Insurance Solutions: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Administrative Support: Provide excellent customer service and support the team with various administrative tasks and projects.
Requirements
  • Previous Experience: Previous experience in a receptionist or customer service role.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to effectively interact with clients and team members.
  • Organizational and Multitasking Abilities: Strong organizational and multitasking abilities to manage multiple tasks and priorities.
  • Language Skills: Fluency in Spanish and English.
  • Computer Skills: Basic computer skills, including Microsoft Office and CRM systems.