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Lead Business Systems Analyst
2 months ago
Kemper is seeking an experienced Lead Business Systems Analyst to drive our digital self-service insurance transformation initiatives. As a functional lead, you will play a pivotal role in ensuring that our solutions meet the needs of our customers and align with our strategic goals.
Key Responsibilities- Serve as the functional lead for program-level business systems analysis, ensuring alignment with project goals and objectives.
- Coordinate work with multiple application-level BSAs and Junior BSAs to accomplish program needs.
- Lead the analysis and documentation of business requirements for digital self-service insurance transformation projects.
- Collaborate with stakeholders to understand and translate business needs into technical specifications.
- Develop and maintain detailed business process models, use cases, system requirements, charts, and diagrams to visualize and assist in problem analysis.
- Conduct gap analysis and recommend solutions to improve business processes and systems.
- Facilitate workshops and meetings with stakeholders to gather and validate requirements.
- Assist in the development of project management documents, such as the project proposal, project charter, project schedule, and plan.
- 12 to 15 years of related business analyst experience.
- P&C insurance industry or a related financial services industry experience is a plus.
- Proven experience as a functional lead for program-level business systems analysis and requirements.
- Education equivalent to a college degree in an information technology-related or business administration-related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience.
- Requires experience as a Scrum Lead.
- Proficiency in business process modeling and requirements documentation tools such as JIRA/Confluence.
Kemper is one of the nation's leading specialized insurers. We believe in a high-performing culture, valuable opportunities for personal development, and a healthy work-life balance. We are committed to supporting diversity and equality across our organization and work diligently to maintain a workplace free from discrimination.
