Rooftop Mixologist
1 month ago
Brooklyn, New York, United States
LiLLiStar
Full time
About the RoleWe are seeking a skilled and charismatic Bartender to join our team at LiLLiStar. As a key member of our hospitality team, you will be responsible for delivering exceptional Guest experiences while serving a variety of beverages in a fast-paced and dynamic environment.
Responsibilities- Prepare the bar for service by stocking all necessary ingredients and supplies.
- Prepare and serve a range of beverages, including cocktails, beers, and wines.
- Engage with Guests to understand their preferences and make recommendations on food and beverage pairings.
- Ensure that all Guests receive exceptional service, including prompt and attentive service, accurate orders, and a clean and welcoming environment.
- Work collaboratively with the kitchen and other departments to ensure seamless service and high-quality food and beverage offerings.
- Stay up-to-date on current menu offerings, menu additions, and unavailable items to provide accurate information to Guests.
- Transmit orders to the kitchen and bar by recording patrons' choices and ringing in the correct items.
- Ensure that all orders are delivered in a timely manner, properly made, and with the correct accompaniments.
- Respond to additional Guest requests, involving a manager for unusual or difficult requests.
- Maintain a clean and organized bar area, including removing courses as completed, replenishing utensils, and refilling water glasses.
- Properly describe, open, and pour beverages.
- Correctly obtain payment by totaling charges, issuing bills, and returning change or credit card and signature slips to Guests.
- Retrieving signed credit card or room charge slips prior to Guest departure and thanking them for their visit.
- Contribute to team effort by assisting other staff as time allows.
- Perform basic cleaning tasks as needed or directed by management.
- Fill in for absent staff as needed.
- Assist with special events as needed.
- Adhere to grooming and appearance standards consistently.
- Promptly address Guest service issues and refer to management when necessary.
- Previous bartending experience is required.
- Excellent verbal communication skills are required.
- Positive interpersonal skills are required.
- Must speak English fluently.
- Physically able to carry 35 pounds; able to stand, bend, and move throughout shift.
- Works well as part of a team and on individual tasks.
- Works well and efficiently under pressure.
- Good interpersonal skills and communication with all levels of staff and management.
- Dedication to Guest experience.
- Knowledge of Food and Beverage.
- Verbal Communication.
- High Energy.
- Attention to Detail.
- Multitasking.
- Flexibility.
- Basic Math.
- Customer Service.
- Teamwork.
- Persistence.
- Energy Level.
- Thoroughness.
- Professionalism.
- Cleanliness - personal and spatial.