Merchandise Associate

5 days ago


Edwardsville, Illinois, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, embodying our customer experience principles, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Experience: Role model established customer experience practices with internal and external customers, ensuring a positive and personalized shopping experience.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, adhering to company procedures and standards.
  • Store Recovery: Initiate and participate in store recovery as needed throughout the day, maintaining a safe and organized store environment.
  • Operational Excellence: Adhere to all operational, merchandise, and loss prevention standards, ensuring a seamless shopping experience for customers.
Requirements
  • Excellent Customer Service Skills: Possess excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Flexibility and Adaptability: Able to work a flexible schedule to support business needs, with the ability to adapt to changing circumstances and priorities.
  • Strong Communication and Organizational Skills: Possess strong communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
What We Offer

As a Merchandise Associate at TJ Maxx, you will enjoy a competitive starting pay range of $14.00 to $14.50 per hour, as well as a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.



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