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Automotive Customer Support Specialist

2 months ago

Bellingham, Washington, United States Midas BIRNBAUM Full time

Midas BIRNBAUM is seeking an Automotive Customer Support Specialist who possesses a strong understanding of vehicles and their components. This role involves assisting clients with inquiries and concerns, providing detailed information about our offerings, managing bookings, processing orders, and handling returns.

Your responsibilities will include responding to customer calls, liaising with suppliers for parts, and ordering necessary components online. Additionally, you should be equipped to prepare accurate estimates for customers.

Success in this position requires the ability to maintain composure in challenging situations, along with proficiency in computer systems and a solid grasp of automotive knowledge. A minimum of three years of experience in the automotive sector is essential, as well as the ability to manage multiple tasks effectively.