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Case Manager
2 months ago
Job Summary
Maximus is seeking a highly motivated and experienced Case Manager to join our team in Browning, MT. As a Case Manager, you will play a critical role in providing comprehensive support to participants through intake, assessment, and the development of an Employability/Service Plan (ESP).
Key Responsibilities
- Promote working relationships with customers and monitor engagement and progress.
- Liaison with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility.
- Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
- Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).
- Maintain accurate and timely case notes on all customer contacts and document activities.
- Share information about outreach and engagement efforts with project staff.
- Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.
Requirements
- High School Diploma
- 2-4 years of experience
- Previous Maximus experience preferred
- Previous incumbent experience preferred
- This position requires travel up to 10% of the time regionally
- This position requires you to have reliable transportation to travel to other offices within the region
