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Hospitality Team Member

2 months ago

Studio City, California, United States Shake Shack Full time

Job Summary: We are seeking a highly motivated and customer-focused Hospitality Team Member to join our team at Shake Shack. As a key member of our team, you will be responsible for delivering exceptional hospitality to our guests, ensuring a high-quality experience in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive experience for all guests.
  • Prepare and serve food and beverages to our guests, maintaining high standards of quality and presentation.
  • Participate in ongoing training and development to improve skills and knowledge.
  • Work collaboratively with other team members to achieve business objectives.
  • Maintain a clean and safe work environment, adhering to health and safety standards.

Requirements:

  • Previous experience in a customer-facing role, preferably in the food service industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work varied shifts, including evenings and weekends.