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Guest Care Specialist

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Woodbine, Maryland, United States Monro Muffler Brake Full time
{"Job Title": "Guest Care Specialist", "Job Summary": "We are seeking a highly skilled Guest Care Specialist to join our team at Monro Muffler Brake. As a Guest Care Specialist, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Responsibilities:

* Provide superior customer service and respond to customer inquiries in a timely and professional manner
* Assist customers with scheduling appointments and answering questions about our services
* Work closely with the service team to ensure seamless communication and efficient service delivery
* Maintain a clean and organized workspace, including the customer waiting area
* Participate in ongoing training and development to improve customer service skills and knowledge of our products and services

Requirements:

* High school diploma or equivalent required
* One year of sales experience needed
* Strong verbal communication skills and ability to work effectively in a team environment
* Ability to work a flexible schedule, including evenings and weekends

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "Company Overview": "Monro Muffler Brake is a leading provider of automotive repair and maintenance services. We are committed to delivering exceptional customer service and providing our guests with a positive experience.

Our team is dedicated to helping our guests get back on the road quickly and safely. We offer a wide range of services, including brake repair, suspension repair, and tire sales.

We are proud to be a part of the Monro Muffler Brake family and are excited to have you join our team.", "Contact Information": "For more information about this opportunity, please contact our HR department at [insert contact information]."}