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Guest Room Cleaner

2 months ago

Walnut Creek, California, United States Holiday Inn Express Walnut Cr Full time

Job Overview:

A Room Attendant plays a crucial role in ensuring that guest accommodations are kept in pristine condition. This position involves daily cleaning and organizing of guest rooms, hallways, and common areas, adhering to established hotel protocols. Responsibilities include restocking housekeeping carts with necessary supplies, changing bed linens, and replenishing guest amenities while following safety and security guidelines.

El puesto de Recamarera es fundamental para garantizar que las habitaciones de los huéspedes se mantengan en condiciones impecables. Esta posición implica la limpieza y organización diaria de las habitaciones de los huéspedes, pasillos y áreas comunes, cumpliendo con los protocolos establecidos del hotel. Las responsabilidades incluyen reabastecer los carros de limpieza con los suministros necesarios, cambiar la ropa de cama y reponer las amenidades para los huéspedes, siguiendo las pautas de seguridad y protección.

Key Responsibilities:

  • Engage with guests and team members in a courteous and service-oriented manner.
  • Maintain consistent attendance in accordance with hotel standards, adapting to varying schedules based on operational needs.
  • Uphold high standards of personal grooming and appearance, including proper uniform and identification display.
  • Adhere to hotel policies and regulations to promote safe and efficient operations.
  • Thoroughly clean and restock the designated number of guest rooms during each shift.
  • Complete all pre-cleaning tasks, including preparing the housekeeping cart with guest supplies, cleaning materials, and linens.
  • Remove all waste and soiled linens from guest accommodations.
  • Perform additional duties as assigned by supervisors or management.
  • May require disassembling furniture or items in guest rooms for deep cleaning purposes.
  • Deep cleaning tasks may include changing air conditioning filters, cleaning coils, touching up paint on walls and moldings, and addressing furniture scratches.

Qualifications:

  • High School diploma or equivalent preferred, with experience in hospitality or related fields.
  • Strong attention to detail and effective communication skills, both verbal and written.
  • Ability to convey information clearly and evaluate alternative actions quickly.
  • Capable of working well under pressure in a fast-paced environment.

Property Overview:

The Holiday Inn Express Walnut Creek is strategically located, offering guests convenient access to local businesses and attractions. Our hotel is committed to providing a comfortable and enjoyable stay, featuring complimentary breakfast, high-speed internet, and various amenities designed for relaxation.

Company Overview:

Aimbridge Hospitality is a leading third-party hotel management company, overseeing a diverse portfolio of hotels worldwide. Our team is dedicated to delivering exceptional service and results, fostering a culture of excellence and opportunity.