Dining Services Associate
6 days ago
The Dining Services Associate is responsible for ensuring the highest standards of service in assigned food and beverage outlets. The individual will take orders, deliver food, drinks, and other items to guests, acting as a liaison between the kitchen and guests. They will assist with maintaining Hotel Murano standards.
The ideal candidate will strive to provide exceptional service to both internal and external guests at all times, exemplifying the Hotel Murano culture and promoting it as both the Destination and Employer of Choice.
Job Responsibilities
- Takes guests' orders using seat numbers and appropriate order taking sheets
- Enters orders accurately into POS systems
- Familiarizes themselves with all menus, including Bite and Bar960 wine and beverage lists
- Resets dining room according to meal period and table needs
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring work stations are stocked
- Follows all proper bookkeeping and cash handling procedures
- Serves food and beverages to guests
- Informs and promotes guests of daily/nightly specials
- Cleans tables and/or counters & seats after guests are finished
Requirements
- Must be a United States citizen or possess a valid work permit
- Must be able to read, write, and speak English
- Must be at least 21 years of age
- Must be able to accurately follow instructions, both verbally and written
- Must possess excellent communication skills
- Must be professional in appearance and demeanor
- Must be able to work under pressure
- Must have excellent listening skills
- Must always ensure a teamwork environment
Benefits
This role offers a competitive compensation package, including medical, dental, vision, disability, and life insurance, as well as a 401(k) plan, PTO, holidays, and employee room rate discounts.
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