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Head of Business Analytics

2 months ago


Princeton, New Jersey, United States Educational Testing Service (ETS) Full time
Position Overview

About Educational Testing Service (ETS):
For over 75 years, ETS has been at the forefront of providing products and services grounded in rigorous research and a commitment to the transformative power of education. Our mission is to enhance quality and equity in education, offering innovative learning solutions, groundbreaking research, and reliable assessments that empower learners globally.

Our esteemed portfolio includes renowned assessments such as TOEFL, TOEIC, GRE, and Praxis. Through our research and development initiatives, we explore new horizons in learning and measurement, contributing to the evolution of educational measurement solutions. Our work informs critical discussions with education policymakers and addresses significant challenges, all aimed at fostering a world where every learner can enrich their life through education.

With new leadership steering our vision, ETS is dedicated to transforming the lives of learners as we broaden our global presence. We strive to lead in assessment and measurement efficacy within the expanding education and ed-tech sectors.


Key Responsibilities

As the Program and Portfolio Manager for Business Insights and Analytics, you will play a pivotal role in cultivating a data-driven culture and ensuring seamless coordination across TOEFL Marketing. Your expertise will focus on medium- and long-term analytics innovation, providing a comprehensive perspective across TOEFL Marketing initiatives. You will oversee the marketing business insights and analytics project portfolio, managing resources effectively.

  • Establish success metrics for evaluating marketing effectiveness.
  • Prioritize innovation efforts and the necessary training to foster an analytics-driven organization.
  • Leverage key data and analytics capabilities to facilitate informed business decisions.
  • Communicate effectively with senior leadership and align priorities across various functional areas.
  • Articulate a long-term vision for analytics within TOEFL Marketing.
  • Demonstrate a strong understanding of data management, statistical analysis, modeling, reporting, and visualization tools.
  • Envision emerging analytics capabilities, including AI modeling.
  • Collaborate with leadership to outline a roadmap for integrating analytical competencies throughout TOEFL Marketing.
  • Drive standardization of analytics processes and promote the adoption of tools and methodologies.
  • Uphold ethical standards and comply with relevant laws and regulations in your role.
Qualifications
  • Proven thought leader with a successful track record in analytics and cross-functional data transformation.
  • Exceptional analytical and problem-solving abilities.
  • Experience with statistical and analytics software (e.g., Alteryx, AWS analytics services).
  • Proficiency in programming languages such as SQL, Python, and/or R for data processing.
  • Familiarity with data acquisition and cleansing techniques.
  • Ability to derive business insights through reporting and data visualization tools (e.g., Tableau, PowerBI).
  • Understanding of data warehousing and data lake concepts.
  • Demonstrated success in delivering business value through technical projects.
  • Proficient in Microsoft Excel and PowerPoint.
  • Strong written and verbal communication skills.
  • A bachelor’s degree (or equivalent experience) in a quantitative or STEM field is required; a master’s degree is preferred.
  • 8+ years of extensive experience in data analysis, with a focus on increasingly complex data challenges. A strong programming background and coursework in statistics are essential.
Our Commitment to Employees

ETS embraces a Total Rewards philosophy:

  • Comprehensive health, vision, and dental insurance options.
  • Generous support for continuous learning, including individual learning grants and tuition reimbursement for up to 6 classes per year.
  • Ample PTO and vacation time to promote work-life balance.
  • Additional PTO for volunteer activities.
  • Retirement plans with company contributions.
  • Commuter benefits and additional perks.

ETS is dedicated to fostering a diverse and inclusive workplace:

  • We prioritize diversity, equity, inclusion, and belonging in our daily operations.
  • Our Affinity groups celebrate the diversity of our workforce.
  • We encourage employees to engage in community service through our Center for Advocacy & Philanthropy.

ETS is an Equal Opportunity Employer: We are committed to building teams that reflect the diverse backgrounds and experiences of those we serve, ensuring a fair and equitable hiring process.