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Sanitation Steward

3 months ago

Cincinnati, Ohio, United States Hard Rock International Full time

Position Overview:
The individual in this role is tasked with cleaning and stewarding operations, ensuring that dining establishments are equipped with sanitized dishes and utensils in accordance with operational requirements.

Key Responsibilities:

  • Foster an environment that encourages patrons to choose Hard Rock Casino Cincinnati for their entertainment; actively engage in building and maintaining guest relationships while mentoring team members to deliver exceptional service.
  • Adhere to and uphold departmental goals, standards, and protocols to guarantee the effective functioning of the department.
  • Assist in the procurement and receipt of all non-food supplies within the Food & Beverage sector, ensuring sufficient inventory levels.
  • Conduct equipment inspections to confirm all machinery is operational and meets Hard Rock's safety and cleanliness criteria; authorize necessary replacement parts for food service equipment.
  • Maintain effective communication with the Executive Chef and Director of Food & Beverage.
  • Participate in meetings and complete assigned follow-up tasks.
  • Consistently perform duties with reliability and predictability.
  • Execute additional responsibilities as required.

Qualifications:
This expertise and these skills are generally obtained through at least one year of progressive experience in the Stewards Department.

  • Must possess and maintain a valid driver's license and all required certifications as per Federal, State, and Gaming/Lottery regulations.
  • Must successfully complete a background investigation.
  • Must pass a drug screening.
  • Must be at least twenty-one (21) years old.

Knowledge Requirements:

  • Familiarity with relevant federal, state, and local laws, codes, and regulations.
  • Comprehensive understanding of all operations within the Stewards Department.

Skills and Abilities:

  • Ability to communicate effectively and clearly, both verbally and in writing.
  • Flexibility to work various shifts and schedules as required.
  • Capability to deliver programs that achieve a high level of service excellence for both internal and external guests.
  • Ability to effectively interact with all levels of staff and external contacts.
  • Competence in reviewing and understanding all necessary documentation.
  • Ability to inspect and maintain all assigned areas.
  • Skill in stocking and retrieving supplies as necessary.