Shift Operations Manager

2 weeks ago


Silverthorne, Colorado, United States AutoZone Full time
Job Summary

AutoZone is seeking a highly skilled Shift Supervisor to lead our store team and drive sales growth. As a Shift Supervisor, you will be responsible for assisting the Store Manager in leading company initiatives, ensuring maximum productivity, and delivering exceptional customer service.

Key Responsibilities
  • Assist Store Manager in supervising, training, and developing store personnel
  • Assume responsibility for store operation and commercial department in Store Manager's absence
  • Manage commercial and hub departments to ensure timely deliveries and customer satisfaction
  • Delegate and ensure store merchandising tasks are completed in a timely manner
  • Operate cash registers and follow established cash handling duties
  • Ensure all company policies and loss prevention procedures are followed
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain a safe working environment and ensure AutoZoners are implementing safety practices
  • Monitor cash flow, inventory, and security control
  • Maintain sales productivity, store appearance, and merchandising standards
  • Conduct and review all opening and closing procedures
  • Manage emergency situations and conduct proper emergency procedures
  • Follow proper accident procedures
  • Provide feedback regarding AutoZoner performance to Store Manager
  • Assist with monitoring and managing all activities related to Risk & Safety Management
  • Address customer concerns and resolve them in a timely and professional manner
  • Process returns and effectively manage inventory
  • Communicate AutoZoner issues and concerns to Store Manager in a timely and confidential manner
  • Motivate AutoZoners to provide exceptional customer service, enhance productivity, and market products to enhance sales and profits
Requirements
  • High School diploma or equivalent
  • ASE Certified preferred
  • Demonstrates high level of integrity
  • Excellent communication and decision-making skills
  • Ability to drive customer service
Benefits

AutoZone offers a comprehensive benefits package, including competitive pay, paid time off, medical, dental, vision, life, and short- and long-term disability insurance options, health savings and flexible spending accounts, exclusive discounts and perks, 401(k) with company match, and opportunities for career growth and tuition reimbursement.


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