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Veterinary Clinic Assistant

2 months ago

Rogers, Arkansas, United States Faithful Friends Animal Clinic Full time
Job Summary

We are seeking a compassionate and organized Veterinary Receptionist to join our team at Faithful Friends Animal Clinic. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a welcoming environment for our clients and patients.

Key Responsibilities
  • Provide warm and welcoming greetings to clients and patients, ensuring a positive experience from the moment they enter our clinic.
  • Manage appointment scheduling, ensuring efficient use of our veterinarians' time and minimizing wait times for clients.
  • Process payments, handle client inquiries, and resolve any issues that may arise in a professional and courteous manner.
  • Maintain the visual appeal of our reception area, ensuring it remains clean, organized, and inviting.
  • Collaborate with our veterinary team to ensure seamless communication and a high level of patient care.
Requirements
  • 1+ year of experience in a veterinary reception or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and support staff.
  • Highly organized and able to multitask, with a strong attention to detail and ability to maintain confidentiality.
  • Proficient in computer software, including scheduling and practice management systems.
  • A self-starter with a desire to continue learning and growing in your role.
What We Offer
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program.
  • A competitive salary and opportunities for professional growth and development.
  • A supportive and collaborative work environment, with a team dedicated to providing exceptional patient care and customer service.
  • A comprehensive training program, including virtual and hands-on training opportunities.