Customer Service Representative

4 days ago


Liberty Lake, Washington, United States Axelon Services Corporation Full time

At Axelon, we're seeking a skilled Customer Service Representative to support our clients in the insurance industry.

About the Role

This is a full-time contracted position requiring excellent communication skills and a strong work ethic.

You'll be working in a remote environment, supporting policyholders, lenders, and agents with timely and accurate information and service.

Key Responsibilities
  • Provide top-notch customer service through inbound phone calls in a fast-paced call center setting.
  • Resolve issues independently and route customers to the right team members when necessary.
  • Follow established guidelines for account documentation and adhere to standard operating procedures.
Requirements

Must have a quiet workspace with minimal distractions, high-speed internet (25 mbps download, 5 mbps upload), and ability to hardwire via Ethernet.

Axelon will provide client-provided equipment.

Compensation

The estimated hourly salary for this position is $*** per hour.



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