Guest Experience Specialist

3 weeks ago


Bloomington, Illinois, United States Wildfire - Tysons Full time

About Us:

Wildfire - Tysons is a dynamic supper club that's part of Lettuce Entertain You Enterprises, a 100+ restaurant group recognized for great food and service. We're committed to hiring and caring for people with creativity, passion, and a drive to be the best.

Salary Information:

We offer a salary range of $45,000 - $55,000 per year, depending on experience, along with a comprehensive benefits package that includes BCBS health insurance, Employee Assistance Program (EAP), restaurant discounts, and opportunities for career growth.

Job Description:

We're looking for a skilled Host/Hostess to join our team at Wildfire - Tysons. As the first point of contact for our guests, you'll create a warm and inviting atmosphere from the moment they arrive, ensuring their visit is memorable and enjoyable.

Key Responsibilities:

  • Warmly greet and seat guests, answer telephones, and take orders, messages, and reservations.
  • Available to work a variety of hours, days, and shifts, including weekends.
  • Maintain accurate guest counts and communicate effectively with the team to ensure timely seating and service.
  • Assist with clearing, cleaning, and resetting tables and maintain restrooms.

Requirements:

  • Previous experience as a host/hostess or in a related role, preferably in the hospitality industry.
  • Ability to multitask calmly and effectively, working in a confined, crowded space with variable noise and temperature levels.
  • Familiarity with reservation systems and excellent organizational skills.


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