Pharmacy Care Associate
1 week ago
At Optum, we strive to deliver care and technology that helps people live healthier lives. Our team works tirelessly to improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
We believe in a culture of diversity and inclusion, where talented peers collaborate to drive success. Our comprehensive benefits and career development opportunities empower you to grow professionally and personally.
Your Role as Pharmacy Care AssociateYou will play a vital part in our mission by making outbound calls to members and physicians to enhance medication adherence and quality metrics. Your primary responsibilities include gathering prescription refill orders, providing exceptional customer service, and determining member eligibility for medical assistance programs.
Our ideal candidate will have:
- A high school diploma or higher
- An active and unrestricted pharmacy technician license in Texas
- National pharmacy technician certification (CPhT)
- 1+ years of experience in customer service
- 6+ months of call center experience
- Bilingual proficiency is a plus
The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience.
As a valued employee, you'll enjoy a competitive compensation package, comprehensive benefits, and opportunities for professional growth.
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