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Retail Associate
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide member service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
- Process member purchases, assist with payments, and utilize cash registers to complete transactions.
- Maintain a clean and organized store environment, including sweeping and cleaning the parking lot.
- Assist with club pick up orders, including contacting members to notify of delayed pickup times and offering alternative product options.
- Resolve member issues and concerns in a professional and courteous manner.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical ability to stand for long periods and lift up to 25 pounds.
What We Offer:
- Competitive hourly wage range of $17.00 to $24.00.
- Annual or quarterly performance incentives.
- Additional compensation in the form of premiums for specific circumstances.
- Benefits package including health, vision, and dental coverage, 401(k), and paid time off.
Why Join Our Team:
- Opportunity to work in a dynamic and fast-paced environment.
- Chance to develop customer service and problem-solving skills.
- Competitive compensation and benefits package.