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Spine and Pain Care Coordinator
2 months ago
We are seeking a highly skilled and compassionate Spine and Pain Nurse Navigator to join our team at Mercy. As a key member of our healthcare team, you will play a vital role in guiding patients through their comprehensive spine and pain treatment plan.
Key Responsibilities- Triage new referrals to ensure timely and effective connection with the correct specialty provider.
- Provide personalized education and support to patients and families, empowering them to take an active role in their spine and pain journey.
- Act as a patient advocate, ensuring seamless communication and collaboration with multidisciplinary health team members.
- Focus on delivering an exceptional patient experience, meeting the unique needs of each individual while striving for efficiencies in patient care and flow.
- Ensure follow-up with appropriate resources and services, promoting a smooth and effective care pathway.
- Collaborate closely with providers as the primary patient liaison, supporting the physician-patient relationship and fostering a culture of compassion and care.
- Contribute to data collection, analysis, and identification of areas for improvement, driving continuous quality enhancement.
- 2-3 years' experience in a healthcare setting, with a strong background in nursing and patient care.
- Preferred experience in spine and pain care, with a focus on patient navigation and advocacy.
- Current RN license in the state of practice, with a strong commitment to delivering high-quality patient care.
- Preferred certifications include BLS and ACLS, with a focus on pain management and patient safety.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
At Mercy, we are dedicated to providing a supportive and inclusive work environment that fosters growth, development, and compassion. As a valued member of our team, you will have access to:
- Comprehensive health, vision, and dental coverage.
- Generous PTO and tuition reimbursement programs.
- Employer-matched retirement funds and other benefits.
- A culture of compassion, empathy, and respect, with a focus on delivering exceptional patient care.
We are an equal opportunity employer, committed to diversity, equity, and inclusion. If you are a motivated and compassionate individual who shares our values, we encourage you to apply.
