Case Manager
2 weeks ago
Job Summary:
The Downtown Women's Center is seeking a skilled Case Manager to provide comprehensive support services to women and women with children who are homeless due to domestic violence. As a key member of our interdisciplinary team, you will be responsible for developing outreach plans, establishing eligibility, and connecting clients to housing resources.
Key Responsibilities:
- Provide individualized case management services to clients, creating personalized service plans to ensure housing stability and address each client's unique needs and goals.
- Assist clients in securing housing, housing-related assistance, basic needs, medical and mental health services, job training access, and public benefits where eligible.
- Work collaboratively with DWC staff and community service providers to effectively meet clients' needs and resolve individual barriers.
- Maintain accurate and timely data records of activities, case management notes, and financial assistance and other services provided to each client.
- Provide crisis intervention and group facilitation as necessary.
- Participate in individual and group supervision, trainings, and meetings.
- Utilize Evidence-Based Practices in service delivery, including intensive case management, Motivational Interviewing, Harm Reduction, Critical Time Intervention, and Housing First practices.
Requirements:
- Bachelor's degree in social work or related field and strong knowledge of the complexity of poverty and women's homelessness, domestic violence, mental illness, trauma, substance abuse, health issues, and older adults preferred.
- Two years of experience working as a case manager/housing specialist/similar position and knowledge of community resources preferred.
- At least two years of experience providing domestic violence services as a case manager or similar preferred.
Preferred Qualifications:
- Excellent active listening and crisis intervention skills with ability to exercise and model good judgment.
- Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences.
- Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping.
- Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
- HMIS or other database management preferred.
- 40-Hr Domestic Violence Certification a plus.
- Current valid California state driver's license, insurance, and vehicle with good driving record required.
- Oral and written fluency in Spanish and English a plus.
About Downtown Women's Center:
Downtown Women's Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to their race, color, religion, genetic information, national origin and ancestry, sex/gender, sexual orientation, gender identity and expression, age, mental or physical disability, marital status, pregnancy, military and veteran status or medical condition.
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