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Retail Store Manager

2 months ago

Geneva, Illinois, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at HomeGoods. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the store, including managing inventory, maintaining a clean and organized store environment, and ensuring compliance with company policies and procedures.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Team Leadership: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure team members are equipped to meet sales goals and provide excellent customer service.
  • Merchandising and Visuals: Work with the buying team to ensure the store is visually appealing and merchandise is displayed effectively to drive sales.
  • Inventory Management: Manage inventory levels, including receiving, stocking, and maintaining accurate inventory records.
  • Loss Prevention: Identify and implement strategies to prevent loss and protect company assets.
  • Communication: Communicate effectively with store teams, district managers, and corporate offices to ensure seamless operations and achieve business objectives.
Requirements
  • Experience: 1 year of retail management experience, with a proven track record of driving sales growth and improving customer satisfaction.
  • Leadership Skills: Proven ability to lead and develop high-performing teams, with a focus on coaching, training, and feedback.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with store teams, district managers, and corporate offices.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze data and make informed decisions to drive business results.
  • Adaptability: Ability to adapt to changing business needs and priorities, with a focus on flexibility and a willingness to learn.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and results-driven retail professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.