Optical Products Specialist
3 days ago
Job Summary
The Optical Dispenser at BJ's Wholesale Club is responsible for providing exceptional customer service and dispensing spectacles and other optical products to adults and children based on prescriptions written by optometrists and ophthalmologists.
Key Responsibilities
- Verify the accuracy of order data entry and filing procedures to ensure seamless customer experiences.
- Deliver outstanding sales and provide exceptional member service to meet the needs of our valued customers.
- Take precise measurements, assure correct frame selection, and read prescriptions to ensure accurate dispensing.
- Educate patients on available products and recommend those that meet their visual needs, providing personalized recommendations.
- Engage with members in the Optical department during downtime to foster a positive and welcoming environment.
- Adhere to all privacy and company policies and procedures to maintain the trust of our members.
- Assist with opening and closing procedures, including handling transactions, to ensure a smooth and efficient workflow.
- Maintain club policies and procedures to ensure compliance and consistency.
Qualifications
- Must be licensed to work as an optician within the State.
- Knowledge of optical products and previous related experience are highly preferred.
- Strong interpersonal and organizational skills are required to excel in this role.
- Open shift availability for full-time positions is necessary to meet the demands of our business.
- At least 18 years of age is required to meet the minimum qualifications.
Environmental Job Conditions
- Most of the time is spent moving about frequently on hard surfaces, requiring physical activity.
- Frequently requires lifting objects up to 20 pounds, necessitating strength and endurance.
- Located in a comfortable indoor area with exposure to temperature extremes and loud noises, requiring adaptability.
- Use of optical hand tools to adjust and repair Members' eyeglasses, requiring manual dexterity.
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