Service Engineer

3 weeks ago


Sacramento, California, United States Lifelancer Full time
Job SummaryThe Diagnostic and Installation Professional at Agilent Technologies is responsible for providing expert technical support to our customers. As a member of our dynamic team, you will work closely with customers to resolve complex technical issues related to Agilent instrumentation. Your exceptional problem-solving skills and attention to detail will ensure that our customers receive the highest level of service and support.

Key Responsibilities:
  • Troubleshooting and diagnosing Agilent instrumentation on behalf of the customer
  • SUPPORTING customers with on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions
  • Ensuring customer satisfaction through expert advice on preventive maintenance and configurations


Requirements:
  • Bachelor's degree within a science field (e.g., chemistry, analytical chemistry, biochemistry, biotechnology)
  • Experience in a similar position or as an end-user
  • Excellent verbal and written communication skills
  • Ability to travel and visit customers regularly


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