Experienced Client Services Specialist

3 weeks ago


Franklin, Wisconsin, United States Northwestern Mutual Full time
Company Overview
At Northwestern Mutual, we strive to be a leader in the financial industry by investing in our employees and delivering exceptional customer experiences. Our commitment to innovation, growth, and community engagement sets us apart.

Salary Range
The salary for this position is competitive and based on qualifications, with a range of $22.21 - $33.31 per hour. Please note that compensation decisions are dependent on various factors, including skills, education, and experience.

Job Description
As a Registered Client Care Srvcs Analyst, you will play a critical role in delivering personalized experiences for our clients. Your responsibilities will include answering client inquiries, providing servicing options, and resolving complex issues in a call center environment. You will also research and evaluate possible solutions to problems, promote client retention, and take ownership of calls to ensure effective issue resolution.

Required Skills and Qualifications
To excel in this role, you should have an associate's degree in business or a related field, or equivalent combination of education and experience. A minimum of 4 years of related customer service experience is required, along with expert knowledge of investment or income products and markets. Advanced written and verbal communication skills, as well as the ability to multi-task and handle high volumes of calls, are essential. Strong problem-solving skills, computer experience, and solid keyboarding skills are also necessary.

Benefits
Northwestern Mutual offers a comprehensive benefits package, including flexible work schedules, concierge service, and employee resource groups. We are committed to diversity and inclusion, creating an environment where everyone can grow and succeed.

Compensation and Benefits Details
In addition to the salary range mentioned earlier, Northwestern Mutual offers a competitive benefits package, including comprehensive health insurance, retirement plans, and paid time off. We also provide ongoing training and development opportunities to help you advance your career.

This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.

  • Franklin, Wisconsin, United States Northwestern Mutual Life Insurance Company Full time

    Company OverviewWe are a leading provider of financial services, dedicated to helping individuals and families achieve their long-term goals. Our team is comprised of experienced professionals who are passionate about delivering exceptional service and support.Job SummaryWe are seeking a highly skilled Investment Client Services Specialist to join our team....


  • Franklin, Wisconsin, United States KPG Provider Services Full time

    We are seeking an experienced Anesthesiologist to join our team at KPG Provider Services. As a specialist in this field, you will play a crucial role in providing high-quality patient care in the Inpatient Facility setting.About the PositionThe successful candidate will have a strong medical background, with certification as an MD or DOS and specialization...


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    Job Summary:We are seeking a Client Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and support to our clients.


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    Grow Your Career with Northwestern MutualWe are seeking a highly skilled Financial Services Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and providing personalized solutions to our clients.About the RoleThis is a remote opportunity that offers flexibility and autonomy....


  • Franklin, Wisconsin, United States Domino's Pizza LLC Full time

    Service Delivery Specialist:Domino's Pizza LLC is seeking a skilled Service Delivery Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service, answering phone calls, and making pizzas with precision and speed.About the Position:This is an excellent opportunity for individuals who enjoy working in a...


  • Franklin, Wisconsin, United States James Bild - State Farm Agent Full time

    Job DescriptionAs a Customer Solutions Specialist with James Bild - State Farm Agent, you will be responsible for promoting and selling life insurance products to clients. Your strong sales and customer service skills will enable you to continually grow your income while providing needed security for clients and their families.Your duties will...


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    At Northwestern Mutual, we strive to provide our clients with personalized wealth management solutions. We are looking for a highly skilled and experienced individual to join our team as a Financial Planning Consultant Specialist.About the RoleWe are seeking a Series 7 licensed professional with a minimum of 3 years of experience in financial services.The...


  • Franklin, Wisconsin, United States HERMLE USA Full time

    Job SummaryWe are seeking a skilled Precision Service Specialist to join our team at HERMLE USA. As a key member of our support team, you will provide top-notch service to our customers by troubleshooting mechanical and electrical issues with machine tools.The ideal candidate will have experience in troubleshooting and repair of CNC machines, as well as...


  • Franklin, Wisconsin, United States Health Advocates Network-Allied Full time

    Job Title: Diagnostic Imaging SpecialistAbout the Role:We are seeking an experienced Diagnostic Imaging Specialist to join our team for a 12-week contract in Franklin, Wisconsin. As a key member of our healthcare team, you will be responsible for conducting diagnostic imaging procedures using computed tomography (CT) equipment.About the Company:Health...


  • Franklin, Wisconsin, United States Northwestern Mutual Careers Full time

    About the Role:We are seeking an experienced customer service professional to join our team as a Field Training Analyst. In this role, you will provide exceptional customer service to clients in a call center environment.Responsibilities include resolving inquiries and transactions from Financial Representatives and clients on basic, intermediate, and...


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    Compensation:The estimated salary for this role is between $22.21 and $33.31 per hour, based on the location of Franklin, WI-53132.


  • Franklin, Wisconsin, United States Genesis10 Full time

    Job Title: Identity Management SpecialistGenesis10 is seeking an experienced Identity Management Specialist to lead and participate in automation and process improvement initiatives. As a key member of our identity team, you will design, develop, and implement CIAM solutions integrating with various systems and platforms.Key Responsibilities:Design, conduct...


  • Franklin, Wisconsin, United States Ascension Health Full time

    Ascension Health is a leading non-profit health system operating 17 hospital campuses and over 100 related facilities across Wisconsin. As a Medical Care Specialist, you will play a vital role in delivering compassionate care to the communities we serve.About the Role:We are seeking an experienced Registered Nurse to join our team at Ascension Franklin...


  • Franklin, Wisconsin, United States Health Advocates Network-Allied Full time

    Job Title: Diagnostic Imaging SpecialistAbout the Role:We are seeking a skilled Diagnostic Imaging Specialist to join our team in Franklin, Wisconsin.Job Summary:The successful candidate will be responsible for performing high-quality imaging procedures using computed tomography (CT) technology.Key Responsibilities:Operate CT scanners to produce detailed...


  • Franklin, Wisconsin, United States Blessed Savior Lutheran Church Full time

    About UsBlessed Savior Lutheran Church is a faith-based organization committed to providing high-quality childcare services.We're seeking an experienced Child Development Specialist to join our team as a full or part-time teacher. Your responsibilities will include planning schedules, caring for children's needs, and sharing your faith with them.The...


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    Northwestern Mutual: A Leader in Life InsuranceWe are a renowned life insurance company, committed to providing our clients with unparalleled service and innovative solutions. Our team of experts is dedicated to helping individuals and families secure their financial future.Job OverviewThis is an exciting opportunity to join our team as a Life Insurance...


  • Franklin, Wisconsin, United States Wilmerhale Full time

    Job Description:We are seeking an experienced professional to join our team as a Document Processing Specialist. This role is responsible for coordinating fixed activities of the branch, performing office and administrative duties, resolving problems, and actively cross-selling bank products and services.Responsibilities:In coordination with the Branch...


  • Franklin, Wisconsin, United States CrossMed Full time

    Job Title: Critical Care Nurse Specialist">Location: Franklin, WI">Job Type: Travel Nursing">About the Job:">CrossMed Healthcare Staffing is seeking a skilled Critical Care Nurse Specialist to join our team in Franklin, WI. As a travel nurse, you will have the opportunity to work in various healthcare settings and gain valuable experience while enjoying...


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    We are seeking a highly skilled and dedicated individual to join our team as a Financial Services Consultant at Northwestern Mutual. This role offers an exciting opportunity to work with our clients, providing personalized and remarkable experiences that exceed their expectations.As a Financial Services Consultant, you will be responsible for delivering...


  • Franklin, Wisconsin, United States MRG Exams Full time

    Job Title: Clinical Psychologist SpecialistAre you a licensed psychologist looking for a rewarding career in serving the veteran community? We are seeking a highly skilled and experienced Clinical Psychologist to perform medical assessments on United States Veterans as part of the VA's disability benefits process.The ideal candidate will have a strong...