Customer Service Specialist

3 weeks ago


Wilson, North Carolina, United States B & J Plumbing Heating and Air Conditioning Inc. Full time
Competitive Salary: $21,000 - $28,000 per year

We are seeking a highly skilled Customer Service Representative to join our team at B&J Plumbing Heating and Air Conditioning Inc. in Wilson, NC. The ideal candidate will have excellent communication skills, be able to navigate a multi-line phone system, and work effectively as part of a team. Key responsibilities include outbound calling, inbound calls, and providing top-notch customer service.

In this role, you will have the opportunity to work with a variety of customers, resolve issues, and provide solutions that meet their needs. Our company prioritizes employee satisfaction and customer experience, making it an ideal place to grow your career. Benefits include 100% insurance premiums paid for Medical, Dental, Vision, and Disability, a Company iPhone, Paid Training, Paid Holidays and Vacation, and 401K after one year of employment.

Qualifications include computer and typing skills, great communication skills, passing a criminal background check and drug testing, phone answering and customer service skills, and the ability to work limited after-hours phone answering and occasional after-hours outbound calling. Bilingual candidates are preferred.

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