Project Manager

5 days ago


Reston, Virginia, United States pureIntegration Full time
Key Responsibilities
  • Project Leadership: Lead end-to-end project planning and execution for the ticketing system initiative, including requirements gathering, vendor evaluation, system configuration, testing, deployment, and post-launch support.
  • Stakeholder Collaboration: Partner with Ad Operations, Product, and IT teams to define workload management needs and ensure the solution aligns with business objectives.
  • Vendor Management: Manage relationships with ticketing system vendors, including overseeing RFPs, demos, contract negotiations, and implementation timelines.
  • Workflow Optimization: Work closely with the Ad Operations team to map current processes and design workflows within the ticketing system that improve efficiency, transparency, and accountability.
  • Change Management: Develop and execute a change management plan, including training, documentation, and communication strategies, to ensure seamless adoption by all end users.
  • Risk and Issue Management: Proactively identify, track, and mitigate project risks and issues to ensure on-time and on-budget delivery.
  • Performance Monitoring: Establish KPIs for project success and user adoption, and deliver regular updates to leadership on project milestones, risks, and achievements.

The estimated salary for this position is $90-$100 per hour, based on experience and skills.


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