Equipment Support Professional

4 weeks ago


Kansas City, Missouri, United States UltraSource LLC Full time
Job Description

UltraSource LLC is seeking a skilled Equipment Support Professional to join our team. As an essential member of our technical support team, you will provide top-notch installation, repair, and customer support services for our industrial equipment.

The ideal candidate will have a strong background in electrical and mechanical skills, including vocational training or apprenticeships in industrial control systems, PLC relay logic, and 3-phase motors. Bi-lingual Spanish capabilities are a plus.

This is a challenging role that requires up to 70% travel, often for multiple consecutive weeks at customer sites. If you're a self-motivated individual with excellent communication skills and a passion for problem-solving, we encourage you to apply.

Key Responsibilities:
  • Performs installations of all product lines at customer facilities to ensure full functionality according to specifications.
  • Investigates and resolves customer reports of technical issues with equipment.
  • Coordinates problem resolution with engineering, manufacturing, and other personnel.

Requirements:
  • Certification from college or technical school; or a minimum of 5 years related experience and/or training.
  • Vocational training or apprenticeships in electrical and mechanical skills.
  • HVAC certification or experience preferred.
  • CRM software and MS Office (Word, Excel, Outlook, Forms, Teams) proficiency.

Estimated Salary: $70,000 - $85,000 per year, based on location and experience.

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