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Emergency Veterinarian Service Head

2 months ago

Phoenix, Arizona, United States BluePearl Full time
ER Service Head Job Description

BluePearl Pet Hospital in Phoenix, AZ is seeking a full-time ER Service Head who will work side by side with our ER clinicians, specialists, and leadership team. The ER Service Head will be responsible for managing the schedule for all ER Clinicians, including PTO requests, depending on location.

Key Responsibilities:
  • Manage ER Clinician schedules and PTO requests
  • Facilitate regular ER Clinician meetings and participate in hospital leadership meetings
  • Mentor ER Clinicians and new ER/ICU support staff
  • Oversee ER Clinician case management and provide guidance as needed on case management decisions
  • Integrate emergency and specialty services to successfully manage all hospitalized cases
  • Act as a sounding board between ER Clinicians and Specialty Clinicians and discuss concerns with the Medical Director as needed
  • Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department
  • Actively contribute to recruiting new Emergency Clinicians and ensure new hires have been assigned a mentor to support retention and engagement
  • Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate
  • Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels
Requirements:
  • DVM from an accredited university
  • Successful completion of an internship
  • At least three years of ER experience
  • Previous leadership experience preferred
Perks:
  • Annual salary range of $96,900 to $190,000
  • Eligibility for certain production as determined in accordance with company policy
  • Annual stipend of $15,000
  • Sign-on bonus and relocation assistance
  • Shift differentials and weekend differentials
About BluePearl:

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law.