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Auto Insurance Sales and Service Professional

1 week ago

Hendersonville, Tennessee, United States VetJobs Full time
Job Responsibilities
The Field Insurance Service Representative will be responsible for performing the following duties:

1. Providing exceptional customer service to our Insurance Agency and members by servicing existing insurance accounts.
2. Responding to inquiries regarding insurance availability, eligibility, coverage, and preparing insurance proposals, policy changes, transfers, and billing clarification.
3. Contacting members or insureds regarding the renewal of delinquent memberships, late premium payments, and to solicit reinstatements in the event of policy cancellations.
4. Maintaining accurate records, performing mathematical calculations to accurately perform monetary transactions, and working under pressure in a high-volume, fast-paced customer service environment.

5. Participating in a team environment to promote customer satisfaction and consistent service following our customer service model. We are seeking an individual who is proficient in using Microsoft Office products, has excellent communication skills, and is able to analyze member/potential customer insurance needs and determine appropriate levels of coverage. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.