Coffee Connoisseur

Job Summary:

The Coffee Connoisseur is responsible for creating a memorable customer experience by providing fast, friendly service and consistent, quality products. This role involves performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

Key Responsibilities:

Greet and connect with each customer
Welcome questions and seek opportunities to educate on our products
Suggestively sell gift cards, complementary/additional products, and merchandise
Manage cash drawer, following established cash handling procedures
Serve all customer orders according to recipe and aesthetic guidelines
Deliver products within established speed of service guidelines and identify drink upon delivery
Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
Maintain cleanliness of coworker and customer areas
Demonstrate genuine appreciation to each customer

Requirements:

No previous experience necessary
Ability to work cooperatively in a team environment
Commitment to master brand recipes and techniques
Ability to learn quickly, problem solve, and handle multiple duties
Positive attitude and passion for working with people
Ability to work in a fast-paced environment and handle multiple duties
Ability to raise, lower and carry objects up to 25 pounds occasionally throughout a day
Ability to stand in an upright position without walking more than three consecutive steps occasionally
Ability to stoop and climb occasionally throughout a day
Regular and predictable attendance

Benefits:

Fun and fast-paced work environment
Supportive management
Flexible schedule
Competitive wage
Production incentives
Tips
Opportunities for advancement
FREE specialty drink on shift
50% off all drinks off shift for employees
25% off all food and retail merchandise for employees
Free Scooters T-shirt

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