Housekeeping Team Lead
3 weeks ago
About the Role: Innisfree Hotels is seeking a skilled Housekeeping Team Lead to oversee our Housekeeping Department at Hyatt Place Pensacola Airport. As a key member of our team, you will be responsible for supervising housekeeping employees and planning tasks for the department. This role requires strong leadership abilities, organizational skills, and attention to detail to ensure the cleanliness, orderliness, and appearance of the entire hotel.
Job Responsibilities:
- Supervise and motivate housekeeping employees to deliver exceptional service
- Plan and assign tasks for the housekeeping team, ensuring efficient workflow and high-quality results
- Schedule training sessions for new employees and conduct regular audits to maintain standards
- Monitor supplies and budgets, ordering necessary items to maintain optimal levels
- Ensure prompt completion of guest requests, complaints, and concerns
- Daily inspections of rooms, public areas, and equipment to maintain quality standards
- Coordinate with maintenance staff to schedule preventive maintenance
- Promote a positive work environment by addressing conflicts and resolving issues efficiently
- Prepare annual housekeeping budget and reports as required
Qualifications and Requirements:
- High school diploma or equivalent required
- Minimum 2 years of housekeeping experience in the hospitality industry preferred
- Excellent communication, leadership, and problem-solving skills
- Able to interpret instructions and perform basic mathematical calculations
- Strong initiative, organizational skills, and ability to multitask
- Ability to work independently with minimal supervision in a fast-paced environment
Salary Range: $45,000 - $60,000 per year, depending on experience
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