Medical Assistant

19 hours ago

Phoenix, Arizona, United States Adelante Full time
Job Summary

The Medical Assistant - Behavioral Health Specialist provides direct patient care and assists patients and their families through the healthcare system by acting as a patient advocate.

Key Responsibilities:

  • Assist providers during preparation and provision of patient visit
  • Interview patient and obtain reason for visit, room preparation, specimen collection and processing, medication administration, documentation in electronic health record and patient discharge
  • Work with patients to develop self-management goals, provide insurance, referral, and prior authorization support, and conduct patient outreach to follow up on hospital admissions and discharges, obtain medical records and assist patients with pharmacy/medication questions
  • Maintain patient confidentiality following all HIPAA policies and procedures
  • Document accurately all patient information in electronic health record
  • Communicate in a timely and professional manner with patients and other members of the care team at all times

Requirements:

  • Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
  • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
  • High school diploma or GED from an accredited institution
  • Graduation from an approved medical assistant training program with one or more years' experience
  • Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
  • Proficient mathematical skills for use in a healthcare setting
  • Basic computer proficiency to include Windows, MS Office, and internet
  • Ability to problem solve in situations both independently or with support from team and/or leadership
  • Ability to multi-task and work effectively in a high-stress and fast-moving environment

Working Conditions:

The Medical Assistant - Behavioral Health Specialist will work in a fast-paced clinical environment and will be required to work effectively in a team-based model to promote wellness and improve health outcomes.

Adelante Healthcare's Core Values:

  • Compassion
  • Excellence
  • Integrity
  • Learning
  • Respect
  • Sustainability

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