About Us

Barnes & Noble is a leading retailer of books, music, and movies, with a strong presence in the community.

Job Summary

We are seeking a skilled Barista to join our Cafe team. As a Barista, you will be responsible for creating a welcoming and enjoyable experience for our customers, while also providing exceptional service and ensuring a clean and tidy environment.

Key Responsibilities

• Deliver high-quality beverages and food items to customers, exceeding their expectations and building rapport through friendly and fast service.
• Make relevant recommendations to customers, ensuring an engaging experience and connecting them with the right products to meet their needs.
• Maintain a clean and tidy Cafe environment, ensuring a welcoming atmosphere for all customers.
• Execute operational standards correctly, in a timely manner, and in accordance with cafe standards, safety, and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
• Work in the Cafe, which requires physical activity, and sales floor when needed.

Requirements

• Possess a passion for the products we serve.
• Have a positive and can-do attitude.
• Enjoy working with people and listening to their needs.
• Be well-organized, efficient, and able to multi-task.
• Clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Take initiative and consistently grow and expand cafe knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and be a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Be flexible and adapt to an ever-changing environment.